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Please note, SILO's Business Hours will change, starting September 2, 2025
• Business hours will be from
8am to 4pm, Monday-Thursday,
and 8am-1pm on Friday.
Advocacy News
The Americans with Disabilities Act (ADA) has created regulations requiring public and private transportation services to follow accessibility guidelines that accommodate passengers with disabilities.
In a public setting, fixed-route transportation, such as bus systems, subways, light rail systems, and inter-city rail transportation must comply with ADA regulations. Accessible paths of travel to utilize these services must also be available to disabled individuals who intend to use these methods of transportation.
Complimentary paratransit services must be available anywhere that a fixed-route transportation service exists, and they must be accessible on the same days and hours as the fixed-route transportation.
Complementary paratransit services include the following:
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Door-to-door bus services: a driver offers assistance from the customer’s door to the vehicle and from the vehicle to the door at the destination
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Curb-to-curb bus services: assistance is provided to the customer to enter and exit the vehicle at the curb.
Private transportation entities that are offered to the public are required under ADA regulations to follow accessibility guidelines. These entities include airport and hotel shuttles, private buses and taxis.
Transit facility features, such as bus stops, shelters, boarding ramps, passenger drop-off, and restrooms are also subject to these regulations.
If you encounter accessibility barriers while traveling, whether local or long distance, that violate the Americans with Disabilities Act (ADA), contact SILO’s Barrier Busters Support Group.
Center for Independent and Disability Rights Programs
SILO is chartered by the New York State Legislature and contracted by NYSED, ACCES-VR, ILC Department to provide independent living services through-out the Long Island Region. SILO partners with the New York State Department of Health, New York State Office for the Aging, New York Association for Independent Living and over 300 Human Service agencies and private vendors on Long Island to ensure a comprehensive set of services for our participants and clients.
